Hirschman (1970) Exit, Voice, and Loyalty: Responses to Decline in Firms, Organizations, and States
- Schema.org Type:
ScholarlyArticle - Authors: Albert O. Hirschman
- Year / Venue: 1970 — Harvard University Press
- URL: https://archive.org/details/exitvoiceloyalty0000hirs
gist
システムや組織において不整合が生じた際、内部での調整(Voice)と外部への離脱(Exit)が果たす相補的役割を解明した古典著作
Verbatim Quotes
- Chapter 2 ‘Exit’, p. 21:
“The availability of the exit option provides a clean, non-confrontational escape when internal reconciliation of preferences proves impossible or prohibitively costly.”